Pricing

A defined audit, at a fixed price.

No per-seat fees and no subscriptions to cancel. You agree a scope, pay by bank transfer, and receive a report you can check line by line.

Audit · 200 answers

US$4,500

US$2,500 founding rate, first three customers

  • Up to 200 real bot answers
  • Evidence for every finding
  • Source register with re-check dates
  • Dead and redirected links
  • One-hour walkthrough and one round of corrections
  • Delivered in 10 business days
Ask about an audit

Audit · 500 answers

US$8,500

US$4,500 founding rate, first three customers

  • Everything in the 200-answer audit
  • Up to 500 answers, for larger bots or several products
  • Delivery time agreed in the Order
Ask about an audit

Monitoring

US$2,400 / quarter

or US$8,000 per year · founding rate US$1,500 / quarter

  • After an audit
  • Monthly re-check of the same sources
  • A short report of what changed
  • Corrections to anything wrong in our own reports
  • Invoiced half-yearly or yearly in advance
Ask about monitoring

Prices in US dollars. The Help-centre Snapshot is free and creates no obligation.

Founding customers

A lower price, in return for proof.

The founding rate is for our first three customers. It is a trade, not a discount for nothing. In return we ask for:

  • permission to publish an anonymised case study;
  • one 30-minute reference call with a future customer;
  • one before-and-after measure 60 days after delivery, such as escalations on the affected topics.

We agree the permissions and the measure in writing, in the Order.

Payment

Simple, by bank transfer.

Schedule

50% when the Order is signed and 50% on delivery. Or pay 100% on signing and take 5% off.

How

International bank transfer (SWIFT) in US dollars to the account on the invoice, within 14 days. We don't take card payments.

Bank charges

You pay your own bank's charges and any intermediary charges (SWIFT charge code OUR), so the full invoice amount arrives.

Minimum invoice

US$2,000, except the two halves of a 50/50 founding-rate audit (US$1,250 each). Monitoring is invoiced half-yearly or yearly so each invoice meets the minimum.

What you own

A licence to use your reports inside your business. The engine and methods stay ours.

Questions

Before you ask.

What do you need from us?

An export of recent bot questions and answers (up to 200 or 500), with the source link each answer used where available. Read access to private sources is optional; public pages are enough to start.

Which bots do you work with?

Any bot whose answers you can export as text: Intercom Fin, Zendesk AI agents, and home-built bots alike. We check the answers, not the bot's internals.

Do you use AI to judge our answers?

Only if you allow it. Every check starts rule-based and a person checks every finding. An optional AI review step for answers the rules cannot settle uses Anthropic's Claude models only; it is off unless your signed Order allows it, and it can only flag an answer as changed, never mark one as fine.

Where is our data kept, and for how long?

On Cloudflare, outside Namibia. Uploaded files are erased 30 days after the engagement closes, or sooner on request. The privacy notice has the full list.

Is there an enterprise plan?

Not yet. If you need a larger scope, write to us and we'll say honestly whether it fits.

Not sure yet? Start free.

The Snapshot shows you what kind of problems your pages have before you spend anything.

Request a free Snapshot